Da Nang International Airport in central Vietnam was placed 272nd, with strong marks for passenger experience.

Passengers sit at a business lounge of Terminal 2 at Da Nang International Airport in central Vietnam.

Noi Bai International Airport in Hanoi followed at 273rd, while Tan Son Nhat International Airport in Ho Chi Minh City ranked 277th. Both airports were noted for relatively better performance in facilities and overall comfort.

AirHelp defines a flight as punctual if it arrives within 15 minutes of its scheduled time.

Panama's Tocumen International Airport was ranked as the best airport in the world, followed by Fortaleza Pinto Martins Airport in Brazil and Cape Town Airport in South Africa.

To come up with its rankings, AirHelp looked at a combination of on-time performance statistics, asked passengers in more than 68 countries to weigh in on airport staff, wait times, and cleanliness, and surveyed passengers on everything from food to shops, seating, entertainment, and airport facilities.

In March, Da Nang and Noi Bai also appeared in the 2026 World's Top 100 Airports ranking released by British aviation organization Skytrax.

In recent years, Noi Bai Airport has improved its services by adding phone charging stations, providing free Wi-Fi, and upgrading facilities to better accommodate passengers with disabilities.

The airport's T2 international terminal was expanded at a cost of VND5 trillion (US$196.4 million), with additional check-in counters and scanners to boost its capacity to 10-15 million passengers annually.

Da Nang International Airport's international terminal T2 recently earned Skytrax's 5-star rating for two consecutive years, thanks to the integration of advanced technology that reduces waiting time and enhances passenger experience.

Tan Son Nhat Airport has implemented pre-entry information declarations for international arrivals in an effort to reduce immigration processing time from mid-April.

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