The NSW portal has thus far connected 198 administrative procedures from 13 ministries and sectors, said the department, which is the standing bureau of the national steering committee for NSW, ASEAN Single Window (ASW) and trade facilitation.

The National Single Window portal has thus far connected 198 administrative procedures from 13 ministries and sectors.

Regarding the ASW mechanism, Vietnam has officially exchanged information on certificates of origin (C/O) Form D with all the nine ASEAN member countries. From the date of implementation (January 1, 2018) to May 15, 2020, Vietnam sent 375,473 C/Os to ASEAN nations, while receiving 213,827 from them.

In addition to connecting the new procedures and ensuring the smooth operation of the system, the General Department of Vietnam Customs is actively finalising a dossier asking for the formation of a Government decree on connecting and sharing information between government agencies and stakeholders through the NSW in the fields of imports, exports and transit of goods.

The agency is also working to complete a master project on building and developing the information technology system to serve the NSW and ASW implementation oriented towards concentrated handling.

Another document which is being developed by the department is a decision on adjustments and supplements to the Prime Minister’s Decision No. 1254/QD-TTg dated September 26, 2018, approving an action plan for the implementation of NSW, ASW, reform of specialised inspection over imports and exports, and trade facilitation in the period 2018-2020.

Concerning the implementation of one-stop shop connection with Vietnam’s non-ASEAN partners, the Ministry of Finance is working with ministries and sectors to conduct negotiations to finalise protocols, agree on technical requirements and build a system for the exchange of customs declarations and C/O information, as well as negotiating the exchange of electronic C/O information with the Republic of Korea and electronic quarantine certificates with New Zealand.

13,700 users connect to Bac Giang public administrative portal on Zalo

(BGO) – According to the Bac Giang provincial Public Administrative Center (PAC), 13,700 civilians and enterprises have connected and interacted to the Public Administrative Portal on Zalo application to search for information, transaction and reflect the proposals in handling the administrative procedure.

Public administrative services centre opens in Dak Lak province

The People’s Committee of the Central Highlands province of Dak Lak on December 31 opened its public administrative services centre in its capital, Buon Ma Thuot city.

Administrative reform sees changes in quality

(BGO) - Measuring the satisfaction of people and businesses is one of the ways that departments, agencies and localities in Bac Giang province apply to improve service quality and efficiency of administrative reform.

78 percent of enterprises satisfied with tax administrative reform

About 78 percent of surveyed enterprises showed their satisfaction with tax administrative reforms in 2019, up 3 percent compared to 2016.

Bac Giang surveys satisfaction of organization and citizen on handling administrative procedures

(BGO) – The Department of Home Affairs  and Post Office in Bac Giang province have recently coordinated to deliver the survey sheets about the organizations and citizen’s satisfaction Index of Public Administrative Services (SIPAS). 

Source: NDO